Shipping Policy
Shipping Policy
This Shipping Policy forms part of our Terms of Service and should be read alongside our general terms and conditions.
By placing an order with Maison Clairmont, you agree to the terms outlined below.
Shipping Information
We are proud to offer free worldwide standard shipping on all orders.
In some cases, our inventory and fulfillment may be handled by trusted third-party suppliers and logistics partners.
Processing Time
Orders are typically processed within 1–3 business days before shipment.
Please note that personalized or engraved items may require additional production time. Estimated production times are listed on the product page.
Estimated Shipping Times
Shipping times below do not include processing time.
| Region | Estimated Delivery Time |
|---|---|
| United Kingdom | 7–10 Business Days |
| United States | 8–12 Business Days |
| Australia | 8–12 Business Days |
| New Zealand | 8–12 Business Days |
| Rest of World | 8–16 Business Days |
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, holidays, or other unforeseen circumstances.
International Shipping
We ship worldwide.
International orders may be subject to customs duties, import taxes, or other fees imposed by your local government. These charges are the responsibility of the customer and are not included in our product or shipping prices.
Maison Clairmont is not responsible for delays caused by customs clearance procedures.
For questions regarding customs or international shipping, please contact:
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow a few days for tracking updates to appear in the carrier’s system.
Incorrect Address Information
Customers are responsible for ensuring that all shipping information is accurate at checkout.
Maison Clairmont is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete shipping details provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us at:
We will work with the shipping carrier to assist you as best as possible.
Questions About Returns
For more information regarding returns and refunds, please review our Refund Policy.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us at: